Online Doctor Consultations - Japan

  • Japan
  • The Online Doctor Consultations market in Japan is expected to witness substantial growth in the coming years.
  • According to projections, the revenue in this market is set to reach ¥€510.30m by 2024.
  • Furthermore, it is anticipated that the market will maintain a steady growth rate, with a Compound Annual Growth Rate (CAGR) of 6.26% from 2024 to 2028, resulting in a projected market volume of ¥€650.70m by 2028.
  • In terms of user penetration, it is estimated that 1.65% of the population will utilize online doctor consultations in 2024.
  • This figure is expected to increase to 1.77% by 2028, showcasing the growing popularity and acceptance of this form of medical service among the Japanese population.
  • The average revenue per user (ARPU) in the Online Doctor Consultations market in Japan is projected to be ¥€248.90.
  • This metric highlights the amount of revenue generated per individual user and serves as an indicator of the market's profitability and potential.
  • When comparing the global landscape, it is worth noting that in the United States is projected to generate the highest revenue in the Online Doctor Consultations market, reaching an impressive ¥€4,694.00m in 2024.
  • This signifies the significant market size and potential in the United States, surpassing other countries in terms of revenue generation.
  • Overall, the Online Doctor Consultations market in Japan is poised for growth, with increasing revenue, user penetration, and average revenue per user.
  • As the demand for convenient and accessible healthcare services continues to rise, the market is expected to expand further in the coming years.
  • In Japan, the demand for online doctor consultations is rapidly growing due to the country's aging population and the need for convenient healthcare access.

Key regions: France, Europe, India, United States, United Kingdom

Comparaison de régions

Analyst Opinion

The Online Doctor Consultations market in Japan has been witnessing significant growth and development in recent years.

Customer preferences:
Japanese consumers are increasingly valuing convenience and efficiency in accessing healthcare services, which has led to a growing preference for online doctor consultations. The younger demographic, in particular, is more inclined towards digital solutions for their healthcare needs, driving the demand for digital fitness and well-being platforms and online doctor consultations.

Trends in the market:
One prominent trend in the Online Doctor Consultations market in Japan is the integration of advanced technologies such as AI and telemedicine. These technologies not only enhance the quality of online consultations but also improve the overall patient experience. Moreover, the market is seeing a rise in personalized digital treatment and care solutions tailored to individual needs and preferences.

Local special circumstances:
Japan's rapidly aging population and the increasing burden on the healthcare system have created a need for innovative solutions to improve healthcare access and efficiency. The traditional healthcare infrastructure is facing challenges in meeting the growing demand for medical services, making online doctor consultations an attractive alternative for both patients and healthcare providers.

Underlying macroeconomic factors:
The digital health sector in Japan is also influenced by macroeconomic factors such as government regulations and policies. The Japanese government has been actively promoting the adoption of telemedicine and digital health solutions to address healthcare challenges, which has created a favorable environment for the growth of the Online Doctor Consultations market. Additionally, the increasing penetration of smartphones and internet connectivity in Japan has made it easier for consumers to access online healthcare services, further driving market expansion.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Vue d’ensemble

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Demographics
  • Key Market Indicators
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