Online Doctor Consultations - India

  • India
  • The Online Doctor Consultations market in India is expected to witness significant growth in the coming years.
  • According to projections, the revenue in this market is projected to reach €169.70m by 2024.
  • Furthermore, the market is expected to exhibit a compound annual growth rate (CAGR 2024-2028) of 17.23%, leading to a projected market volume of €320.50m by 2028.
  • In terms of user penetration, it is estimated that 0.17% of the population in India will utilize online doctor consultations in 2024.
  • This figure is expected to rise to 0.21% by 2028, indicating a growing acceptance and adoption of this service among the Indian population.
  • The average revenue per user (ARPU) in the Indian online doctor consultations market is anticipated to be €70.88.
  • This metric provides insight into the financial performance of the market and indicates the average amount of revenue generated per user.
  • When comparing the global market, it is noteworthy that in the United States is projected to generate the highest revenue in the Online Doctor Consultations market, with an estimated revenue of €4,694.00m in 2024.
  • This highlights the immense potential and scale of the market in the United States.
  • However, in the context of India, the focus is on the growth and potential within the country's own market segment for Online Doctor Consultations market.
  • India's digital health market is witnessing a surge in demand for online doctor consultations, with the convenience and accessibility of virtual visits becoming increasingly popular among the country's tech-savvy population.

Key regions: France, Europe, India, United States, United Kingdom

Comparaison de régions

Analyst Opinion

The Online Doctor Consultations market in India has been experiencing significant growth and development in recent years.

Customer preferences:
Customers in India are increasingly turning to online doctor consultations due to the convenience and accessibility it offers. With busy lifestyles and long wait times at traditional healthcare facilities, many people prefer the ease of scheduling appointments and receiving medical advice from the comfort of their own homes. Additionally, the rising awareness about health and wellness is driving more individuals to seek digital fitness and well-being solutions online.

Trends in the market:
One of the key trends in the Online Doctor Consultations market in India is the integration of technology such as AI and machine learning to provide personalized healthcare recommendations. This trend is reshaping the way healthcare services are delivered, making them more efficient and tailored to individual needs. Moreover, the expansion of telemedicine services to rural areas is bridging the gap in access to healthcare, especially in regions where there is a shortage of medical professionals.

Local special circumstances:
In India, the Online Doctor Consultations market is also influenced by the increasing smartphone penetration and internet connectivity across the country. The widespread adoption of digital devices is making it easier for people to access online healthcare services, leading to a surge in demand for virtual doctor consultations. Furthermore, the government's initiatives to promote telemedicine and digital health platforms are creating a supportive regulatory environment for the growth of the market.

Underlying macroeconomic factors:
The growing middle-class population in India with higher disposable incomes is driving the demand for quality healthcare services, including online doctor consultations. Additionally, the COVID-19 pandemic has accelerated the adoption of telemedicine and digital healthcare solutions as people look for safer alternatives to traditional healthcare settings. These factors, combined with technological advancements and changing consumer preferences, are propelling the Online Doctor Consultations market in India towards further expansion and innovation.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Vue d’ensemble

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Demographics
  • Key Market Indicators
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