Online Doctor Consultations - Asia

  • Asia
  • The Online Doctor Consultations market in Asia is projected to experience significant growth, with revenue expected to reach €12.30bn by 2024.
  • This growth is anticipated to continue at a compound annual growth rate (CAGR 2024-2028) of 10.77%, resulting in a projected market volume of €18.52bn by 2028.
  • In terms of user penetration, it is estimated to be 1.45% in 2024 and is projected to increase to 1.58% by 2028.
  • This indicates a growing adoption of online doctor consultations in the region.
  • The average revenue per user (ARPU) is expected to be €186.00, showcasing the value that each user contributes to the market.
  • When compared globally, it is noteworthy that in the United States is expected to generate the highest revenue in the Online Doctor Consultations market, reaching €4,694.00m in 2024.
  • This further emphasizes the prominence and potential of the market segment in the country.
  • In Japan, there is a growing trend of using online doctor consultations to address the shortage of physicians in rural areas.

Key regions: France, Europe, India, United States, United Kingdom

Comparaison de régions

Analyst Opinion

The Online Doctor Consultations market in Asia is witnessing significant growth and development, driven by various factors such as increasing internet penetration, rising healthcare costs, and the convenience and accessibility offered by digital health services.

Customer preferences:
Customers in Asia are increasingly turning to online doctor consultations for quick and convenient access to healthcare services. The younger population, in particular, values the flexibility and time-saving benefits of virtual consultations. Additionally, the ability to access a wide range of healthcare professionals and specialists online is appealing to customers looking for specific medical expertise.

Trends in the market:
In countries like India, the Online Doctor Consultations market is experiencing rapid growth due to the large population, limited healthcare infrastructure in rural areas, and the increasing adoption of smartphones. Digital fitness and well-being services are also gaining popularity, with many consumers looking for personalized fitness plans and virtual coaching sessions. Furthermore, the digital treatment and care sub-market is expanding as more healthcare providers offer online prescriptions, follow-up consultations, and monitoring services.

Local special circumstances:
In China, the Online Doctor Consultations market is influenced by the government's support for digital healthcare initiatives and the growing demand for telemedicine services in rural areas with limited access to medical facilities. The market in Japan is driven by the aging population and the need for remote healthcare solutions to support elderly patients. South Korea, on the other hand, has a tech-savvy population that embraces digital health innovations, leading to the rapid adoption of online doctor consultations and digital treatment options.

Underlying macroeconomic factors:
The economic growth in Asia, coupled with increasing healthcare expenditures, is fueling the demand for more cost-effective and efficient healthcare solutions. The rise of digital platforms and telemedicine services is also supported by advancements in technology, such as artificial intelligence and data analytics, which enhance the quality of online consultations and treatment recommendations. Additionally, regulatory reforms and partnerships between healthcare providers and tech companies are shaping the Online Doctor Consultations market in Asia and driving its continued expansion.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Vue d’ensemble

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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