Online Doctor Consultations - Germany

  • Germany
  • In Germany, the Online Doctor Consultations market is expected to achieve a revenue of €639.20m by 2024.
  • Furthermore, the revenue is projected to experience an annual growth rate (CAGR 2024-2028) of 4.25%, resulting in a market volume of €754.90m by 2028.
  • The user penetration rate is anticipated to be 2.28% in 2024 and is expected to reach 2.45% by 2028.
  • Moreover, the average revenue per user (ARPU) is estimated to be €0.34k.
  • When compared globally, the highest revenue is projected to be generated in the United States, amounting to €4,694.00m in 2024.
  • Germany's robust digital infrastructure and high demand for convenient healthcare services have fueled the rapid growth of online doctor consultations in the country.

Key regions: France, Europe, India, United States, United Kingdom

Comparaison de régions

Analyst Opinion

The Online Doctor Consultations market in Germany is experiencing significant growth and development, driven by various factors shaping the digital healthcare landscape in the country.

Customer preferences:
Customers in Germany are increasingly valuing convenience, efficiency, and accessibility in healthcare services. The ability to consult with a doctor online, receive digital fitness and well-being advice, and access digital treatment and care aligns well with the busy lifestyles of many individuals in Germany. Moreover, the emphasis on preventive healthcare and wellness further drives the demand for online doctor consultations in the country.

Trends in the market:
One prominent trend in the Online Doctor Consultations market in Germany is the integration of telemedicine platforms with health insurance providers. This integration not only makes online consultations more affordable for patients but also expands the reach of digital healthcare services. Additionally, there is a growing trend towards personalized digital health solutions, where individuals can receive tailored fitness plans, nutritional advice, and treatment options based on their specific needs and health goals.

Local special circumstances:
Germany's strong regulatory framework and emphasis on data privacy and security play a significant role in shaping the Online Doctor Consultations market. The country has stringent regulations governing telemedicine practices, ensuring high standards of care and patient confidentiality. This regulatory environment fosters trust among consumers and healthcare providers, driving the adoption of online doctor consultations in Germany.

Underlying macroeconomic factors:
The growing digital infrastructure in Germany, coupled with increasing internet penetration and smartphone usage, provides a solid foundation for the expansion of online healthcare services. Moreover, the demographic shift towards an aging population in Germany creates a greater need for accessible and efficient healthcare solutions, making online doctor consultations an attractive option for many individuals seeking medical advice and treatment. Additionally, the COVID-19 pandemic has accelerated the adoption of telemedicine in Germany, as people seek alternative ways to receive healthcare services while minimizing physical contact.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Vue d’ensemble

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Demographics
  • Key Market Indicators
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