Online Doctor Consultations - Canada

  • Canada
  • The Online Doctor Consultations market in Canada is projected to reach a revenue of €0.72bn in 2024.
  • It is expected to show an annual growth rate (CAGR 2024-2028) of 5.14%, resulting in a projected market volume of €0.88bn by 2028.
  • The user penetration rate is estimated to be 5.21% in 2024 and is expected to increase to 5.27% by 2028.
  • The average revenue per user (ARPU) is expected to be €0.35k.
  • In terms of global comparison, in the United States is projected to generate the highest revenue in the Online Doctor Consultations market, amounting to €4,694.00m in 2024.
  • The demand for online doctor consultations in Canada has surged due to the convenience and accessibility it offers to patients.

Key regions: France, Europe, India, United States, United Kingdom

Comparaison de régions

Analyst Opinion

The Online Doctor Consultations market in Canada is experiencing significant growth and development, driven by various factors shaping the healthcare industry in the country.

Customer preferences:
Customers in Canada are increasingly valuing convenience and accessibility when it comes to healthcare services. The demand for online doctor consultations is on the rise as patients seek quick and efficient ways to receive medical advice and treatment without the need to visit a physical clinic. This shift in consumer behavior is fueling the growth of the digital fitness and well-being, online doctor consultation, and digital treatment and care sub-markets.

Trends in the market:
One of the key trends in the Online Doctor Consultations market in Canada is the integration of telemedicine platforms by traditional healthcare providers. Established medical institutions are adopting online consultation services to cater to the changing needs of patients and improve overall healthcare delivery. This trend is not only enhancing the reach of healthcare services but also improving the efficiency of medical consultations. Another significant trend is the increasing collaboration between online doctor consultation platforms and health insurance providers. This partnership is streamlining the payment process for patients seeking virtual medical care, making it more affordable and accessible. As a result, more Canadians are opting for online doctor consultations as a cost-effective alternative to traditional in-person visits.

Local special circumstances:
In Canada, the vast geographical landscape and the distribution of population present unique challenges for accessing healthcare services, especially in remote or rural areas. Online doctor consultations bridge this gap by providing individuals in underserved regions with a convenient way to consult healthcare professionals without the need to travel long distances. This special circumstance is driving the adoption of digital healthcare solutions across the country.

Underlying macroeconomic factors:
The Online Doctor Consultations market in Canada is also influenced by macroeconomic factors such as government initiatives to promote digital health technologies and improve healthcare accessibility. Policies supporting telemedicine and online healthcare services are encouraging innovation in the sector and attracting investments from both domestic and international players. Additionally, the growing digital infrastructure and internet penetration rates in Canada are facilitating the widespread adoption of online doctor consultations, further propelling the market growth.


Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market segment. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.


In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.

Vue d’ensemble

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Demographics
  • Key Market Indicators
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