U.S. user mobile transaction experiences 2015

Mobile transaction experiences of smartphone users in the United States as of February 2015

CharacteristicDone this myself/seen it done firsthand (net)I have done this myself
Using a mobile app that allows you to redeem offers at a retailer or restaurant like you would use a coupon 49% 34%
Paying for a product or service with a credit card and having your card swiped through an attachment on the seller's smartphone 46% 28%
Using a mobile scan as an airline, train, mass transit or transportation ticket 37% 20%
Using a mobile app like a gift card to make a purchase at a retailer, restaurant or other merchant 36% 21%
Using a mobile scan as an admission ticket to movies, concerts or live theater performances 33% 16%
Processing a payment by tapping your smartphone against a special receiver at a store or other merchant 26% 11%
Created with Highcharts 7.2.2Share of respondents34%34%28%28%20%20%21%21%16%16%11%11%49%49%46%46%37%37%36%36%33%33%26%26%Done this myself/seen it done firsthand (net)I have done this myselfUsing a mobile app that allows you to redeem offers at a retailer orrestaurant like you would use a couponPaying for a product or service with a credit card and having your cardswiped through an attachment on the seller's smartphoneUsing a mobile scan as an airline, train, mass transit or transportationticketUsing a mobile app like a gift card to make a purchase at a retailer,restaurant or other merchantUsing a mobile scan as an admission ticket to movies, concerts or livetheater performancesProcessing a payment by tapping your smartphone against a specialreceiver at a store or other merchant
0%5%10%15%20%25%30%35%40%45%50%55%
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Source

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Release date

June 2015

Region

United States

Survey time period

February 11 and 17, 2015

Number of respondents

total survey n = 2,221

Age group

18 years and older

Special properties

Smartphone users

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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