Return fees for online purchases at major retailers in the UK 2023
In 2023, the average cost of returning an online purchase to leading retailers in the United Kingdom (UK) was 13.10 British pounds. Homeware merchants charged the highest return fees, with a median cost of 7.17 pounds. However, retailers may apply lower rates for lightweight items with lower shipping costs. As a result, the average return fee for fashion items was just 3.19 pounds.