Consumers opinions on sustainable online delivery 2022, by country
A survey from 2022 indicated that European consumers were more concerned about the environmental footprint of e-commerce than U.S. shoppers.
A carbon neutral delivery was expected by over six of ten respondents in Spain, France, and Italy, while 35 percent of U.S. respondents were willing to pay more for sustainable delivery, leaving Belgium and Netherlands at 30 and 29 percent, respectively.
However, 48 percent of Italians seemed to not mind extra costs of low emissions delivery, followed by Spanish shoppers at 43 percent.
