Veuillez noter que la page demandée n’est pas disponible dans la langue par défaut sélectionnée. Vous utilisez notre plateforme dans une autre langue maintenant.
In 2022, 11 percent of survey respondents to a survey conducted in Great Britain had switched energy suppliers in the previous 12 months, down from 15 percent in the previous year. Between 2017 and 2020, the majority of British consumers who switched their energy supplier were repeat switchers, according to a survey carried out annually.
Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Energy supply switching in the UK
Overview
4
- Premium Statistic Monthly electricity consumption in the United Kingdom (UK) 2014-2023
- Premium Statistic Market share of Big Six domestic electricity suppliers in GB Q1 2010-Q4 2023
- Premium Statistic Non-domestic energy supply profits in Great Britain 2021, by supplier
- Premium Statistic Domestic energy bills in Great Britain monthly 2019-2023, by tariff and supplier
Energy
3
Electricity and gas
4
- Basic Statistic Electricity and gas customers switching suppliers in Great Britain 2007-2022
- Premium Statistic Number of customers switching electricity suppliers in the UK monthly 2016-2023
- Premium Statistic Number of domestic electricity supplier switches in Great Britain (GB) 2017-2023
- Premium Statistic Number of domestic gas supplier switches in Great Britain (GB) monthly 2017-2023
Suppliers
4
- Premium Statistic Customers switching to larger electricity suppliers in the UK monthly 2016-2022
- Premium Statistic Customers switching to mid-tier energy suppliers in the UK monthly 2016-2023
- Premium Statistic Switches from small/mid to larger electricity supplier UK monthly 2015-2023
- Premium Statistic Customers switching from small/mid-tier suppliers to small/mid-tier UK 2015-2023
Switching process
4
- Premium Statistic Consumer satisfaction with switching energy supplier in Great Britain Q4 2022
- Premium Statistic Sources of information when switching energy suppliers in Great Britain 2021
- Premium Statistic Primary reasons when choosing a new energy supplier in Great Britain Q4 2022
- Premium Statistic Average energy supplier switching time in Great Britain monthly 2014-2022
Consumer perceptions
4
- Premium Statistic Consumer satisfaction with energy supplier in Great Britain Q1 2019 - Q4 2022
- Premium Statistic Likelihood of switching energy supplier in Great Britain Q1 2019 - Q4 2022
- Premium Statistic Perceived risks when switching energy supplier in Great Britain Q4 2022
- Premium Statistic Public trust in energy suppliers in the Great Britain Q4 2022
Further related statistics
14
- Energy supplier switching by consumer engagement level in Great Britain (GB) 2016
- Energy tariff comparison by consumer engagement level in Great Britain (GB) 2016
- Energy customers engagement with supplier contact in GB 2018
- Energy consumer satisfaction with their supplier's contact in Great Britain (GB) 2016
- Motivation for switching energy suppliers in Great Britain (GB) 2018
- Priorities when switching energy suppliers in Great Britain 2019
- Energy market engagement priorities in Great Britain 2014-2018
- Italy: energy costs and consumption awareness 2018
- Customers satisfied with their gas supplier in Great Britain 2011-2017
- Customer satisfaction of SSE electricity in Great Britain (GB) 2018
- Customer satisfaction of E.ON electricity in Great Britain (GB) 2018
- Customer satisfaction of npower electricity in Great Britain (GB) 2018
- Customer satisfaction of ScottishPower electricity in Great Britain (GB) 2018
- Argentina: industrial electric power consumers in Buenos Aires 2017, by month
Further Content: You might find this interesting as well
Statistics
- Energy supplier switching by consumer engagement level in Great Britain (GB) 2016
- Energy tariff comparison by consumer engagement level in Great Britain (GB) 2016
- Energy customers engagement with supplier contact in GB 2018
- Energy consumer satisfaction with their supplier's contact in Great Britain (GB) 2016
- Motivation for switching energy suppliers in Great Britain (GB) 2018
- Priorities when switching energy suppliers in Great Britain 2019
- Energy market engagement priorities in Great Britain 2014-2018
- Italy: energy costs and consumption awareness 2018
- Customers satisfied with their gas supplier in Great Britain 2011-2017
- Customer satisfaction of SSE electricity in Great Britain (GB) 2018
- Customer satisfaction of E.ON electricity in Great Britain (GB) 2018
- Customer satisfaction of npower electricity in Great Britain (GB) 2018
- Customer satisfaction of ScottishPower electricity in Great Britain (GB) 2018
- Argentina: industrial electric power consumers in Buenos Aires 2017, by month
Ofgem. (May 3, 2023). Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency [Graph]. In Statista. Retrieved May 15, 2024, from https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/
Ofgem. "Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency." Chart. May 3, 2023. Statista. Accessed May 15, 2024. https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/
Ofgem. (2023). Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency. Statista. Statista Inc.. Accessed: May 15, 2024. https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/
Ofgem. "Share of Consumers Who Switched Their Energy Supplier within The Last 12 Months in Great Britain from 2017 to 2022, by Frequency." Statista, Statista Inc., 3 May 2023, https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/
Ofgem, Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency Statista, https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/ (last visited May 15, 2024)
Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency [Graph], Ofgem, May 3, 2023. [Online]. Available: https://www.statista.com/statistics/713751/energy-consumers-switching-suppliers-uk-gb/