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Main trends to impact banks in 2023, according to executives worldwide

Published by Statista Research Department, Mar 18, 2024

Financial leaders consistently picked the same trend that would help define the banking industry in the new year, and the same applies to 2023. New technologies are expected to have the biggest impact on banks in the next five years. Originally, this stemmed from Gen Z focusing more on technology and a modern infrastructure. By 2024, technology will take the shape of generative AI and machine learning.

Biggest trends to impact banking according to industry executives in 2023

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Sources

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Release date

October 2023

Region

Worldwide

Survey time period

2019 to 2023

Number of respondents

300 respondents

Age group

18 years and older

Special properties

Executives in retail, commercial, and private banking

Method of interview

Questionnaire

Supplementary notes

The question was phrased by the source as follows: "Which trends do you believe will have the biggest impact in the next five years?"

The source did not provide figures for 2022.

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