Main disadvantages of online shopping worldwide 2022
According to global consumers, the most important drawbacks of e-commerce are related to the product's physical properties or quality. Up to 46 percent of respondents in select countries worldwide thought e-commerce does not offer the opportunity to touch or feel the items, which is a disadvantage of shopping online. The second main obstacle to e-commerce from the buyer's point of view is the inability to ascertain the quality of a product before purchase.