Employer and employee view on remote work success

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When asked whether remote work has been a success, 83 of employers agree, while only 73 percent of employees agree. This illustrates that the majority of respondents agree that remote work has been a success. Remote work refers to the practice of employees working from many different locations, relying on modern technologies to connect them to their coworkers.

Employers' and employees' views on the success of remote work in the United States in 2020

Characteristic	Employers	Employees
Successful	83%	71%
Unsuccessful	6%	6%
Mixed results	11%	23%

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Release date

January 2021

More information

Region

United States

Survey time period

24th November to 5th December 2020

Number of respondents

1,333 respondents

Special properties

executives and employees*

Supplementary notes

*133 executive respondents represent public and private companies in three sectors: financial services (43%), technology, media and telecommunications (31%), retail and consumer goods (26%).

Executive respondents job titles: chairman (36%), CEO or executive director (36%), vice president (18%).

83 percent of executive respondents are from companies with annual revenues greater than 1 billion U.S. dollars.

1200 employee respondents across a range of industries identify themselves as employed and previously/currently working remotely. They were working remotely either due to shelter-in-place mandates (64%) or were already working in a flexible arrangement with their employer (36%).

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