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In a survey conducted in 2021, roughly 50 percent of residential consumers stated that they were fairly satisfied with postal services in the UK. The same survey revealed that very few people were very dissatisfied from the service quality of postal organizations.
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021
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Other statistics that may interest you Postal services in the United Kingdom (UK)
Overview
7
- Premium Statistic Postal industry revenue worldwide 2011-2020
- Premium Statistic European postal services revenue 2014-2021
- Premium Statistic Turnover of the postal services industry in the United Kingdom (UK) 2008-2021
- Premium Statistic Enterprises in postal services industry in the United Kingdom (UK) 2008-2021
- Basic Statistic Number of enterprises in the postal & courier sector in the UK in 2023, by employment
- Premium Statistic Postal services: weekly household expenditure in the UK 2022, by age
- Premium Statistic Postal services: Weekly household expenditure in the UK 2022, by gross income
Letters
6
- Premium Statistic Addressed letter revenue in the UK 2011-2021
- Premium Statistic Addressed letter volume in the UK 2011-2021
- Premium Statistic Domestic letter mail traffic in Europe by country 2022
- Premium Statistic Inland letters volume forecast in the United Kingdom (UK) 2018-2028
- Premium Statistic Addressed letter volume in the UK by operator 2011-2021
- Premium Statistic Addressed letter revenue in the UK by operator 2011-2021
Parcels
5
- Premium Statistic Volume of parcel shipments in the UK 2015-2021
- Premium Statistic Number of packages sent in the United Kingdom (UK) 2013-2023
- Premium Statistic Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
- Premium Statistic Parcel revenue in the UK by segment 2013-2021
- Premium Statistic Parcel volume in the UK by segment 2013-2022
Major operators
5
- Premium Statistic Annual revenue of the Royal Mail FY 2010-2022
- Premium Statistic Annual operating costs of the Royal Mail Group FY 2013-2022
- Premium Statistic Revenue distribution of the Royal Mail Group plc FY 2018-2022, by business segment
- Premium Statistic Royal Mail: revenue from UK letter and parcel FY 2017-2022, by sector
- Premium Statistic Royal Mail: volume of letters and parcels delivered in the UK FY 2017-2022
Customer satisfaction
6
- Premium Statistic Satisfaction of residential consumers with postal services in the UK 2020-2021
- Premium Statistic Satisfaction of SMEs' with postal services in the UK 2020-2021
- Premium Statistic Satisfaction of residential consumers with Royal Mail in the UK 2020-2022
- Premium Statistic Important factors when sending letters in the UK 2020-2021
- Premium Statistic Important factors for SMEs when sending letters in the UK 2020-2021
- Premium Statistic Opinions on big delays in parcel deliveries at Christmas in the UK 2021, by region
Further related statistics
19
- Postal services in Canada - opinion 2016
- Canada Post's postal services - satisfaction among Canadians 2016
- Domestic letters delivered Pos Malaysia Bhd 2014-2022
- International Letters issued by postal delivery service Malaysia 2014-2022
- Colombia's letter traffic 2017-2020
- Annual number of letters sent in Finland 2009-2017
- Volume of letters processed by POST Luxembourg 2013-2022
- U.S. postal service gross output 2000-2012
- Net sales of Posti Group 2016-2021
- EBITDA of bpost Group 2015-2021
- Net sales of mail, parcel and logistics services of Posti Group 2020-2021
- EBITDA of Posti Group 2016-2021
- Colombia: monthly revenue postal service 2018-2019
- Postal industry market share in Vietnam 2016
- Acquisition activities in the global postal industry 2009-2014
- Number of packages processed by POST Luxembourg 2013-2022
- Global postal industry's operating revenue 1980-2020
- CEP shipments market share by operator and flow in Spain 2020
- Russian Post's net profit 2015-2022
Further Content: You might find this interesting as well
Statistics
- Postal services in Canada - opinion 2016
- Canada Post's postal services - satisfaction among Canadians 2016
- Domestic letters delivered Pos Malaysia Bhd 2014-2022
- International Letters issued by postal delivery service Malaysia 2014-2022
- Colombia's letter traffic 2017-2020
- Annual number of letters sent in Finland 2009-2017
- Volume of letters processed by POST Luxembourg 2013-2022
- U.S. postal service gross output 2000-2012
- Net sales of Posti Group 2016-2021
- EBITDA of bpost Group 2015-2021
- Net sales of mail, parcel and logistics services of Posti Group 2020-2021
- EBITDA of Posti Group 2016-2021
- Colombia: monthly revenue postal service 2018-2019
- Postal industry market share in Vietnam 2016
- Acquisition activities in the global postal industry 2009-2014
- Number of packages processed by POST Luxembourg 2013-2022
- Global postal industry's operating revenue 1980-2020
- CEP shipments market share by operator and flow in Spain 2020
- Russian Post's net profit 2015-2022
Ofcom. (December 8, 2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021." Chart. December 8, 2021. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. (2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential Consumers Satisfaction with Postal Services in The United Kingdom (Uk) in 2021." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom, Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 Statista, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/ (last visited May 21, 2024)
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/