Challenges of online grocery shopping: out-of-stock items U.S. 2020

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Consumers have encountered problems with supply shortages and out-of-stock items while online grocery shopping during the coronavirus pandemic in the United States in 2020. Around 43 percent of survey respondents reported experiencing out-of-stock paper products.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Online grocery items consumers found to be out of stock during the COVID-19 outbreak in the United States in 2020*

Characteristic	Share of respondents
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Release date

May 2020

More information

Region

United States

Survey time period

February 7 to April 25, 2020*

Method of interview

Online survey

Supplementary notes

*Initial U.S. Grocery Shoppers Trend online survey among n=2000+ fielded February 7-27, 2020.
Subsequent COVID-19 tracker survey among n=1,000+ fielded March 21-26, 2020.
Other waves of the COVID-19 tracker survey among n=1000+ fielded:
March 28 - April 2, 2020
April 4 - 9, 2020
April 15-25, 2020.
The source did not specify in which survey period the question was asked.

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