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This graph represents French people's preferences between human contact and digital tools in 2018, by type of transaction and banking service. At that time, 65 percent of French people preferred digital tools to make a transfer, while when renegotiating a loan, 70 percent preferred human contact on the spot or remotely.
French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service
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Ipsos. (February 15, 2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service." Chart. February 15, 2018. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. (2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French People's Preferences between Human Contact and Digital Tools in 2018*, by Type of Transaction and Banking Service." Statista, Statista Inc., 15 Feb 2018, https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos, French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service Statista, https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/ (last visited May 21, 2024)
French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph], Ipsos, February 15, 2018. [Online]. Available: https://www.statista.com/statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/