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Confidence when switching energy supplier in the United Kingdom (UK) 2017

Published by Statista Research Department, Dec 19, 2022
This graph shows how confident customers are about switching their energy service provider again, or for the first time in the United Kingdom as of 2017. Overall, customers are confident about switching service provider. However, 30 percent of those who had not switched yet were not confident about the process.

Customer confidence when (next)* switching energy supplier in the United Kingdom (UK) as of 2017

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Source

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Release date

January 2017

Region

United Kingdom

Survey time period

January 10-12, 2017

Number of respondents

704 respondents

Supplementary notes

* Those who had not switched supplier before were 40% confident and 30% not confident.
This question was phrased by the source as follows: "Which of the following best describes how you found the process of switching energy supplier the last time that you switched?"

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