U.S. airline travelers - preferred channels to book tickets 2017

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The statistic illustrates the results of a 2018 survey among U.S. air travelers based on their preferences for booking channels in 2017, with a breakdown by type of travel. For domestic flights, some 55 percent of the respondents used the airline's website to book their tickets for personal flying purposes, while on international flights 40 percent of them said they book travel from an online travel agency.

U.S. air passengers' preferred channels to book flights in 2017, by category

Characteristic	Personal domestic	Personal international	Business domestic	Business international
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Release date

February 2018

More information

Region

United States

Survey time period

January 8 to 17, 2018

Number of respondents

5,046 respondents

Age group

18 years and older

Special properties

Base 2017 flyers

Method of interview

Online survey

Supplementary notes

The original question reads as follows: What resource do you usually use to book travel for these kinds of trips?
Data is based on 2017 flyers.
* Priceline, Expedia/ Orbitz/ Travelocity, Hotwire, SeatGuru, CheapOair
** Bricks and mortar travel agency or corporate travel department
*** Airline reservation agent either over the phone or in person

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