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When asked about the most important criteria for their e-commerce deliveries, some 67 percent of German shoppers cited free shipping, and another 63 percent picked shipment tracking. Free returns ranked third, at 61 percent. In contrast, environmentally-friendly packaging and carbon-neutral shipping were only cited by 34 percent and 23 percent of respondents, respectively.
Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023
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Overview
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Leading online retailers
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Revenues by product category
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Online customers and payment methods
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Statista. (February 5, 2024). Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023 [Graph]. In Statista. Retrieved May 07, 2024, from https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany
Statista. "Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023." Chart. February 5, 2024. Statista. Accessed May 07, 2024. https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany
Statista. (2024). Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023. Statista. Statista Inc.. Accessed: May 07, 2024. https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany
Statista. "Most Important Criteria for E-commerce Delivery According to Online Shoppers in Germany as of September 2023." Statista, Statista Inc., 5 Feb 2024, https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany
Statista, Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023 Statista, https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany (last visited May 07, 2024)
Most important criteria for e-commerce delivery according to online shoppers in Germany as of September 2023 [Graph], Statista, February 5, 2024. [Online]. Available: https://www.statista.com/forecasts/1448860/top-e-commerce-delivery-criteria-germany