Thailand: satisfaction rate of video streaming platforms 2023

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According to a survey on satisfaction level of video streaming services in Thailand as of October 2023, about 88 percent of respondents stated that they were content with the service provided by Netflix. Meanwhile, WeTV received the second highest satisfaction rate with around 78 percent of the respondents who used its services.

Satisfaction rate of leading video streaming platforms among consumers in Thailand as of October 2023

Characteristic	Share of respondents
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Release date

November 2023

More information

Region

Thailand

Survey time period

October 2023

Age group

18 years and older

Special properties

nationally representative of the adult online population, weighted by gender, age, region and monthly household income, and reflect the latest National Statistical Office of Thailand (NSO) population estimates

Supplementary notes

Original question: "Have you purchased, subscribed or freely used services from any of the following brands in the past 3 months? Please select all that apply." and "Of which of the following brands would you say that you are a satisfied customer? (Showing % yes for Q2 among consumers who said yes to Q1)."

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