Online services use after self-isolation Russia 2020

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Approximately 45 percent of respondents in Russia stated that they wanted to continue using online food and grocery delivery services after the COVID-19 self-isolation period ended in May 2020. One quarter of consumers planned to keep their online streaming platform subscriptions.

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Which of the new habits will you most likely keep upon the end of the quarantine?

Characteristic	Share of respondents
Food and grocery delivery	46.4%
Online streaming platforms' subscription	25.1%
Online educational courses	23.8%
Online concerts	14.3%
Online sessions with gym coach	10.7%
Online tours to museums	8.4%
Online consultations with medical professionals	3.6%
None of the above	28.6%

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Release date

May 2020

More information

Region

Russia

Survey time period

April 29 to May 5, 2020

Number of respondents

994 respondents*

Special properties

Active population of Russia on quarantine**

Method of interview

Online survey

Supplementary notes

* Of them, 870 were considered trustworthy.
** The active population refers to students and enterprises and organizations employees and entrepreneurs who continued to work or study during the self-isolation period. As of the survey date, users were on quarantine for one month or longer.

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