Passengers denied boarding by U.S. air carriers 2023

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In 2023, approximately 333,000 passengers were denied boarding by the largest U.S. air carriers. Over the period given, the number of denied boardings among the U.S. air carries overall decreased significantly with fluctuations.

Number of passengers denied boarding* by the largest U.S. air carriers** from 2000 to 2023 (in 1,000s)

Characteristic	Number of passengers denied boarding in thousands
2023	333
2022	317
2021	183
2020	81
2019	527
2018	381
2017	365
2016	470
2015	531
2014	467
2013	494
2012	598
2011	626
2010	746
2009	719
2008	684
2007	685
2006	674
2005	597
2004	747
2003	769
2002	837
2001	900
2000	1,120

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Release date

March 2024

More information

Region

United States

Survey time period

1990 to 2023

Supplementary notes

* Figures include both voluntary and involuntary denied boardings.
** Data represents all U.S. airlines with at least half of one percent of total domestic scheduled-service passenger revenues, plus any branded code share partners.
The values were rounded.

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