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Repair market of household appliances in France - statistics and facts

The repair market of household appliances in France is rapidly expanding. More and more French prefer to repair their home appliances and electronic devices instead of replacing them. The most frequently repaid products in France are electric home appliances. In contrast, high-tech products ranked fifth in terms of repair occurrence. On average, over 50 percent of large household appliances in the country suffered a breakdown within the first five years of their lifespan. Miele products were reported to have the lowest breakdown rate, at 38 percent. This comes as no surprise as breakdown rates for premium brands specialized in the manufacturing of household appliances were considerably lower compared to budget-friendly manufacturers. For instance, when it comes to washing machines, Miele’s products had an average lifespan of over ten years, while the one from Samsung was almost three times lower.

Repairability index

In 2019, the French government drafted an anti-waste legal framework, obliging sellers to display precise information regarding the repairability of several household appliances and electronic devices. Subsequently, as of January 1, 2021, France became the first country in Europe where the repairability index was implemented on five categories of products: smartphones, laptops, televisions, washing machines, and lawnmowers. The manufacturer of the products calculates the repairability index by considering five main criteria: documentation, disassembly, availability, and price of spare parts, as well as product-specific aspects. Eight months after the repairability index became mandatory, almost 50 percent of French were aware of its existence, and understood its purpose. Moreover, nine out of ten people in France agreed that the repairability index would prove particularly useful for customers, helping them choose the most sustainable products. People also agreed that the repairability index would make household appliances and electronic devices manufacturers design better products in the future. By January 2024, the French government plans to replace the repairability index with a durability index, encompassing both repairability and durability aspects.

Repair, reduce, recycle

Overall, more than eight out of ten French agree that the repair industry helps preserve the environment. Nevertheless, the repair industry in France has a substantial impact on the country’s economy by supporting local businesses and generating a high number of jobs. In 2019, the average repair rate of appliances in case of a breakdown stood at 54 percent. In contrast, the replacement rate totaled 54 percent, with large household appliances being more likely to be repaired than small household appliances. France's most preferred repair service came from independent stores and private individuals at the expense of more prominent companies or manufacturers. While there is still plenty of space to improve sustainable behavior among consumers and manufacturers, France's repairability index sets an example for other countries.
This text provides general information. Statista assumes no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.
Published by Statista Research Department, Jan 10, 2024

Key insights

Most frequently repaired products
Electric home appliances
Repair rate for out-of-warranty wine coolers
10.7%
Small household appliance with the highest repair price
Fully automatic coffee machine
Get more insights

Editor’s Picks Current statistics on this topic

Opinion on the repairability index in France in 2021

Household Appliances

Opinion on the repairability index in France 2021

Lifespan of washing machines in France from 2018 to 2019, by brand

Major Appliances

Brands and their washing machine lifespans in France 2018-2019

Share of repairability index awareness in France in 2021

Household Appliances

Awareness of the repairability index in France 2021

Further recommended statistics

Overview

5

Overview

Segment: Repair market of large household appliances

4

Segment: Repair market of large household appliances

Segment: Repair market of small household appliances

3

Segment: Repair market of small household appliances

Segment: Repair market of other appliances

4

Segment: Repair market of other appliances

Segment: Repair market of electronics

4

Segment: Repair market of electronics

Segment: Repair services and replacement rate

5

Segment: Repair services and replacement rate

Special focus: Washing machines

3

Special focus: Washing machines

Consumption

6

Consumption

Further reports

Get the best reports to understand your industry

Home & household appliances
Home & household appliances
Household appliances in Europe
Household appliances in Europe
Electrical household appliances in France
Electrical household appliances in France
DIY and home improvement market in France
DIY and home improvement market in France
Refrigerators: LG owners in France
Refrigerators: LG owners in France
Smart home: Bosch owners in France
Smart home: Bosch owners in France
Smart home: Samsung owners in France
Smart home: Samsung owners in France
Washing machines: Beko owners in France
Washing machines: Beko owners in France
Refrigerators: Hotpoint owners in France
Refrigerators: Hotpoint owners in France
Repair market of household appliances in France
Repair market of household appliances in France

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